# Navigating the Happenee admin > How the Happenee admin is laid out and where to find things. - Canonical article (Help Center): https://help.happenee.com/en/articles/2-navigating-the-happenee-admin - Česká verze: https://aidocs.happenee.com/cs/orientace-v-administraci-happenee.md - Collection: Getting started with Happenee - Updated: 2026-11-05 --- > **Overview** > The Happenee admin is the environment where, as an organizer, you manage your workspace, individual events, and every related feature. It has a stable structure: a left menu for navigation and a main content area in the middle. The bottom of the left menu holds help, contacts, your administrator account, and a Tools dropdown holding Registration, Check-in, Nominations, and workspace settings, plus one more item depending on whether the event has Tickets turned on (Orders) or Approved registration (Attendee approval). Basic orientation takes you only minutes, but learning where things live will save you unnecessary searching every time you come back to your work. ## Getting started - Sign in to the admin at your Happenee URL. - Get familiar with the two main areas: the **left menu** (main sections, with help, contacts, *Tools*, and your account at the bottom) and the **main area** (content of the current section). - Distinguish whether you are in **workspace** settings (which apply across the whole organization) or inside a specific **event** (which applies only to one event). - Get to know the language switcher — every event's content is edited separately in each configured language. ## Details ### The admin home page After you sign in, the home page opens with a list of events. At the top you can switch between: - **Upcoming** - **Past** - **All** Click any event to open its own admin. To get back to the workspace level, use the Happenee logo or the back button. ### The left menu The left menu is the main navigation element and shows different items depending on whether you are in the workspace or inside an event. **At the workspace level** there are five items: - **Events** — the list of events in the workspace, from which you open the admin of each event - **Contacts and groups** — contacts and groups for the whole workspace, including contact import - **Workspace settings** — user account, custom contact fields, personal data protection, integrations - **Files** — shared document storage - **Invoices** — an overview of ticket invoices across all events **Inside an event** you find sections for the individual parts of the event: - **Overview** — the event's home page with tools and statistics - **Event settings** — basic details, languages, access and registration, paid tickets, graphics, and copying the event - **Statistics and reporting** — statistics on invitations, registrations, attendance, and tickets, plus exports including Attendee reports - **Content** — Agenda, Speakers, Venue, Sponsors, Exhibitors, and other content features - **Engagement** — Notifications, Polls, Survey, Networking, and others - **Attendee app** — the order of features on the home page of the app that attendees use on the web and on their phones after registering - **Tickets** — ticket sales with online payments, invoices, and discount codes; the item shows only when paid tickets are turned on - **Registration form** — the contact details and additional questions attendees fill in when they register - **Confirmation e-mail** — the e-mail attendees get automatically after they complete registration, with a PDF ticket and a link to the app - **Microsite** — the public page of the event, where the links in your e-mails lead - **Invitation e-mail** — the first wave of invitations to the contacts assigned to the event - **E-mail campaigns** — bulk e-mails targeted at groups and attendee statuses, with scheduled sending and delivery tracking - **On-site check-in** — check-in settings for the service app, such as badge printing and the groups staff see after scanning an attendee The exact list depends on which features and modules the event has turned on. Note what is *not* there: **Registration, Check-in, and Orders** live in the *Tools* menu at the bottom. Communication is not one item either, but four separate ones (*Confirmation e-mail*, *Microsite*, *Invitation e-mail*, *E-mail campaigns*). ### The bottom of the left menu — help, contacts, Tools, and account Below the divider at the bottom of the left menu you find: - **Help** — opens the help window with Event Sherpa, the Happenee AI assistant. It is there at the workspace level too. For a quick question you do not need to open the window: the “Ask Event Sherpa…” box sits at the bottom center of every admin page. Type your question in your own words, and Event Sherpa answers from the articles in this help center, with links to the articles it based the answer on. It tells you how to set things up and where to find them, but it cannot see your event and changes nothing in it. When it does not know the answer, it offers to pass your question to the Happenee support team. Details in [Getting help from Event Sherpa in the admin](https://aidocs.happenee.com/en/getting-help-from-event-sherpa-in-the-admin.md). - **Contacts and groups** — contacts across the workspace (inside an event). - **Tools** — a dropdown that opens as a panel to the right. It always holds **Registration**, **On-site check-in**, **Nominations**, and **Workspace settings**. On top of those comes **one conditional item**: **Orders** on an event with Tickets, or **Attendee approval** on an event with Approved registration. The two features are mutually exclusive, so they never appear together. This is the day-to-day running of the event, which is why it is reachable from anywhere in the event admin. - **Account** — settings for your administrator account, changing your password, and logging out. App links are not in the menu — the **Application** button on the workspace home page (labeled in the singular) opens them: the web attendee app, the iOS app (App Store), the Android app (Google Play), and the service app for check-in. If you have a branded (white label) app, the links go directly to your own version. ### The content language switcher In the top right corner of the event admin you find **language flags** — typically two (primary plus secondary), depending on how many languages you set up for the event. The switcher changes the language in which you edit content: - Each language is filled in separately. - When you are in Czech and you fill in the name of a content feature (for example a session in the Agenda, a speaker, a sponsor), the English version stays empty until you switch the language and fill in the content. - This does not affect the admin itself — you can have the Happenee interface in a different language than the one you edit content in. > After every edit, verify all of the event's languages. This is the most common source of errors — typos and empty fields tend to appear in the language that gets tested the least. ### Workspace settings You reach Workspace settings from the left menu at the workspace level. There you find: - Company information - Default e-mail and microsite footer - Custom contact fields - Personal data protection (the GDPR template, consents beyond the standard set) - Files (central document storage) - Invoices (for workspaces that use paid Tickets) These settings apply to every event in the workspace. ### Contacts and groups From the left menu at the workspace level you open contact management. Here you see every contact imported into the workspace across every event. Search lets you filter by name, e-mail, event, or group. From here you also: - Add contacts one at a time, or import them in bulk through Excel. - Assign contacts to events, or remove them. - Create and manage groups across the workspace. ### The main area and the edit panel The main area in the middle of the screen shows the content of the currently selected section — the list of attendees, the table of sponsors, the Registration form settings. You edit individual items (an attendee, a sponsor, a session, a speaker) in the **edit panel**, which opens from the right side of the screen. It typically has several tabs (Settings, Content, Sessions, and so on) and at the bottom the buttons **Save changes**, **Delete**, and a status switch. ### The Preview button In the top right of the event admin sits the **Preview** button. It lets you quickly open: - The event microsite (the way a prospective attendee sees it) - Ticket purchase (if the event is paid) - The attendee app (web and mobile) - The service app (for check-in) Preview is essential for checking your work during setup — before you open registration, verify what the attendee and the staff at the door will see. ## Common pitfalls ### Looking for Registration, Orders, or Check-in in the event's main menu They are not in the main list of items — the **Tools** dropdown at the bottom of the left menu opens them, as do the tiles in the *Tools* section on the event **Overview**. The split has a logic to it: event setup at the top, day-to-day running at the bottom. ### Losing track of which level you are on — workspace or event. The organizer looks for GDPR settings inside an event, or for Agenda settings in the workspace GDPR, Custom contact fields, consents, and import live at the **workspace** level. Agenda, registration, speakers, and sponsors live at the **event** level. It helps to keep checking where you are — based on what you see in the left menu. ### Changes get saved in only one language, but a multilingual event needs every language updated After every edit, switch the language with the flag and verify that the content is correct in the second or third language as well. Otherwise your attendees end up with missing translations. ### Trying to edit records directly in the table. Some edits work, but most detailed settings live in the edit panel For bulk operations (status, category, group assignment) use the bulk-action bar above the table. For details, open the edit panel by clicking the edit icon on the specific record. ## Related articles - [What is a workspace and what is an event](https://aidocs.happenee.com/en/what-is-a-workspace-and-what-is-an-event.md) - [What to set up first after creating an event](https://aidocs.happenee.com/en/what-to-set-up-first-after-creating-an-event.md) - [Managing contacts and groups in your workspace](https://aidocs.happenee.com/en/managing-contacts-and-groups-in-your-workspace.md) - [Creating a new event](https://aidocs.happenee.com/en/creating-a-new-event.md) - [Interpreting event statistics](https://aidocs.happenee.com/en/interpreting-event-statistics.md) - [Setting up the workspace](https://aidocs.happenee.com/en/setting-up-the-workspace.md) - [Getting help from Event Sherpa in the admin](https://aidocs.happenee.com/en/getting-help-from-event-sherpa-in-the-admin.md)