# How Leaderboard works > An engagement feature for gamification, with points for attendee activities and a ranking of the most active. - Canonical article (Help Center): https://help.happenee.com/en/articles/37-how-leaderboard-works - Česká verze: https://aidocs.happenee.com/cs/jak-funguje-leaderboard.md - Collection: Content and attendee experience - Updated: 2026-04-27 --- > **Overview** > Leaderboard is an **engagement feature** that lets you **collect points for attendee activities** in the platform and display a ranking of the most active people. It is used for **gamification** and motivation — attendees earn points for actions (scanning a QR code, posting a photo, liking, commenting, downloading material, visiting a booth) and compete with each other. **Leaderboard is not configured in the self-serve admin** — it is turned on and set up by **customer support / customer success**. ## Getting started - Decide whether gamification makes sense for your event — **it fits** expos, festivals, trade shows, networking events, and events for a younger audience. **It does not fit** closed client dinners or internal trainings. - If you want Leaderboard, **contact customer support / customer success** with enough lead time. - Prepare the list of **activities that earn points** — what do you want to motivate (booth visits? photo posts? workshop attendance?). - Prepare **prizes / rewards** for the winners — without them, the gamification falls flat. ## Details ### What Leaderboard does It collects points for **any attendee activity in the platform**. The Happenee customer success team configures the rules based on the organizer's request. Examples of activities that can earn points: - **Scanning a partner's QR code** (at the booth, on a badge). - **Posting a photo** (for example, in a Social Wall inside the Online module). - **A comment or reaction** in notifications or surveys. - **A like / favorite** on a piece of content. - **Downloading a file** (a document, a presentation). - **Clicking an external link** (to a sponsor's website). - **Attending a session** (a workshop, a talk) recorded through check-in. The list is not exhaustive — the Happenee customer success team can suggest additional activities to fit the use case. ### The ranking Inside the app, attendees see a **list of people sorted by points**. Each person sees their position and the positions of others. The ranking can be displayed: - **Overall** — all attendees. - **By group** — comparison only within a group (if groups are set up). ### How to turn Leaderboard on 1. **Contact your customer success person** — ideally before the event, no later than weeks before kickoff. 2. Describe the **goal and the rules** — which activities to motivate, which prizes you will offer, how you want to announce the winners. 3. The Happenee team configures Leaderboard inside your event: the activities, the point values, and the presentation in the app. 4. It is tested and published. > Leaderboard is not self-serve. It is not a button you flip on. It is a **configured service** with manual setup by the Happenee team. ### Prizes and announcing the winner Happenee itself does not provide prizes — the organizer arranges them. Typical scenarios: - A **physical prize** for the top 3 (a gadget, a voucher, an experience). - A **title** in the app or on the screen (*Most active attendee of the event*). - **Access to an exclusive event** (after-party, VIP section). The announcement usually happens at the end of the event — the organizer pulls the ranking from the admin and announces the winners. ### Combining with other features **With Networking** — points for making a connection (saving a contact, scanning a badge QR). **With the Online module** — points for activity in the online environment (chat, reactions, questions, Social Wall photos). **With the Agenda** — points for registering for and attending sessions (check-in). **With Sponsors and Exhibitors** — points for scanning a partner's QR code (motivation to visit booths). ### Social Wall and other online activities The Online module can include a **Social Wall** — a space where attendees share photos and posts. Points can be configured for activities in the Social Wall (posting a photo, commenting, liking). The Social Wall as a whole is also set up by customer success. ### Limits and anti-gaming When configuring Leaderboard, customer support also defines the **limits** (how many times the same QR can be scanned, how many points are the maximum for a single activity), so attendees cannot artificially "load up" the ranking. Without limits, an active user could scan the same QR a hundred times and end up with disproportionately many points. ## Common pitfalls ### The organizer expects Leaderboard as a self-serve feature and a week before the event realizes the settings are not visible Leaderboard is set up by **customer success**. Reach out with several days' (better, several weeks') lead time. ### Leaderboard is turned on without clear rules and prizes, and attendees ignore it Gamification works only with a clear motivation. Before turning it on, think through what attendees care about (a prize, prestige, recognition) and communicate the rules. ### Leaderboard at an event where attendees do not actively use the app, and the ranking stays empty Leaderboard makes sense only at events where the app is **actively used** (physical interaction with booths, the online module, Networking). At simple lecture-style events with passive attendees, it does not fit. ### The scoring rules are not communicated, attendees do not understand why someone is leading, and there is a sense of unfairness Publish the rules at the start of the event (in a notification, on the microsite, on a screen). *Scanning a partner booth = 10 points. Posting a photo = 5 points. The winner gets…* ### Prizes are promised, but the organizer forgets to bring them, and the winner walks away empty-handed Arrange the rewards before the event. If they are non-physical (a voucher, an experience), prepare a digital handover (by e-mail within an hour of the event ending). ### Anti-gaming is not applied — one attendee scans the same QR code 50 times and ends up with a huge lead Walk through the limits with the customer success team — how many times the same activity can earn points, what the daily maximum is. Without limits, the ranking quickly loses credibility. ## Related articles - [How the attendee app and its home screen work](https://aidocs.happenee.com/en/how-the-attendee-app-and-its-home-screen-work.md) - [How Networking works](https://aidocs.happenee.com/en/how-networking-works.md) - [Using the Online module](https://aidocs.happenee.com/en/using-the-online-module.md) - [Must-have, optional, and advanced features and modules by event type](https://aidocs.happenee.com/en/must-have-optional-and-advanced-features-and-modules-by-event-type.md)